As parent carers ourselves, we can face the same difficulties you do in the school holidays! This is why, when the schools close, so does our office (partially!). All staff are still available, whether they are home-working, or dipping into the office for important face to face meetings. Every officer home working and has access to their emails/ remote video calls, and can arrange telephone calls. The office telephone is NOT manned full time like it usually is in the school holidays, however you can leave a message for us on the voicemail and we will always come back to you as soon as we hear it.
Of course, you can still get us through our other contact routes. You can email us at firstname.lastname@example.org, message us on Facebook or Instagram, use our webchat facility, or send us a text on 07467943495