Bolton Information and Advisory Service SEND

Key service information

Policies, feedback and more. It’s all here.

Equal Opportunities Policy (pdf)Download

Annual Report 2024 (pdf)Download

Confidentiality Policy: Statement (pdf)Download

Social Value Policy Statement (pdf)Download

Safeguarding Policy: Statement (pdf)Download

Impartiality Policy (pdf)Download

Complaint Policy (pdf)Download

GDPR Policy Statement (pdf)Download

Service user feedback responses

See our feedback

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Opening hours over the festive period

Our helpline will be closed from Wednesday 17th December and will reopen on Monday 5th January 2026. If you need IAS support over the holiday period, click the button below to find out how.