How to get in touch with us
IAS offer support all year round, however, sometimes, the way you will contact us will change. This is to ensure that when the office is closed, or you need help outside of usual office hours, you can get hold of us when you need us.
Helpline
The quickest way to speak to us and get the help you need, is by contacting us on our helpline, which runs term time only, Monday- Thursday from 9.30am until 12.30pm. You should call 07591853756. Please note, our helpline gets extremely busy and do not have a voicemail facility, so if your call isnt answered straight away, please do try again, or consider using one of the options below.
Through our website (see below)
Outside of helpline hours, you can reach the team through this website (look for the contact form below). This sends us your message directly. If you contact us in office hours, we aim to reply to these the same day, or the next working day.
In school holidays and in the evenings and weekends, when our office is closed, you can email us on iasoutofhours@outlook.com. These emails are checked regularly, and you will be contacted by an officer within 48 hours.
Have you tried our helpline?
Our helpline operates Monday- Thursday from 9.30am until 12.30pm, term time only. Call us on 07591853756. This can get really busy, so please keep trying if you cant get through first time. You can find other ways to get in touch by clicking the button below.