How to get in touch with us
IAS offer support all year round, however, sometimes, the way you will contact us will change. This is to ensure that when the office is closed, or you need help outside of usual office hours, you can get hold of us when you need us.
Helpline
The quickest way to speak to us and get the help you need, is by contacting us on our helpline, which runs term time only, Monday- Thursday from 9.30am until 12.30pm. You should call 07591853756. Please note, our helpline gets extremely busy and we do not have a voicemail facility, so if your call isnt answered straight away, please do try again, or consider using one of the options below.
Through our website (see below)
Outside of helpline hours, you can reach the team through this website (look for the contact form below). This sends us your message directly. If you contact us in office hours, we aim to reply to these the same day, or the next working day.
In school holidays and in the evenings and weekends, when our office is closed, you can email us on iasoutofhours@outlook.com. These emails are checked regularly, and you will be contacted by an officer within 48 hours.
Tried our helpline? 07591 853 756
You can speak to one of the team to get the advice and information you need by calling our dedicated helpline.Our helpline operates from Monday- Thursday 9.30am till 12.30pm, term time only. If you are struggling to get through because we are busy, please click below to find the different ways to reach us.