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What is an IAS and what do we do?
Bolton information and advisory service (IAS), is a statutory service, that provide legally informed information, advice and support, to parents and carers who have children between birth and 25 years, with any type of SEND. We also support young people directly. We cover Education, Health and Social care matters. All IAS staff are qualified, skilled, parent carers themselves, and experienced in delivering information, advice and support. Local Authorities must have an IAS service.
What IAS can do for you
Suppor you with your concerns
Understand your child's support
Understand your child's support
We can give you advice and information on educational, health and social care matters relating to SEND, by phone, email, and in person
Understand your child's support
Understand your child's support
Understand your child's support
We can help you understand what support your child is/ isn't getting, and help you to secure support your child may need.
Develop your own knowledge
Understand your child's support
Develop your own knowledge
We host a range of free, legally informed workshops for families, in partnership with Bolton Parent Carer forum, covering many different SEND related topics
One to One case work
EHC plans and appeals
Develop your own knowledge
Things a little complex? We don't have an 'end date' for our work. We will stay with you for as long as there is a role for IAS- you will have an allocated worker who you can contact directly.
EHC plans and appeals
EHC plans and appeals
EHC plans and appeals
A single point of contact throughout this legal process, from paperwork and forms, to draft plans and appeals.
Exclusions
EHC plans and appeals
EHC plans and appeals
** Only for SEN children. We can support you with the whole process of exclusion- from understanding the initial decision, attending governing body meetings and challenging decisions, and helping you to move on to next educational steps
There are some things we cant help you with
At IAS we try and help wherever we can, but there are some things that we are not able to support with. These include;
- Housing enquiries
- Debt/ money/ benefit advice
- Practical support at home
- Practical support managing children's behaviour
- Supporting families who do not have a child with SEN
Please look on the Local Offer for more help with these matters.
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Have you tried our helpline?
IAS operate a helpline where you can speak to an IAS officer and get the advice and information you need. Call Kirsty, Monday- Thursday, between 9.30am and 12.30pm, term time only on 01204 848722, or if no answer, call 07715201798