100 % USERS WOULD RECCOMEND US TO OTHERS!
Bolton IAS, supported by Bolton Council have been successful in applying for additional funding from the Department for Education and Council for Disabled Children. This is to improve information and advice services for families and young people with SEND from 0-25 years. This funding is to be used to make sure we are providing Bolton with a service that is compliant, well resourced, able to meet all of our users needs, and offer staff who are skilled and trained to a high level.
We have identified that we don't reach as many young people as we would like to, and, as a result of undertaking consultations with children and young people to identify what we can do to make our service accessible to them, we found the following;
1. Young people told us they wanted advice from people they know and trust
2. They want support to come to them, not them to us
3. They need it delivered in a personalised and individual way.
Using this feedback, we have linked up with three services in Bolton, namely Kidz2gether, Zacks youth, and YMCA, who will be facilitating our worker, Lindsey, in their general sessions. Lindsey will be on hand every week across these settings providing information and advice on education, health and social care matters.
Please check out our new young persons outreach section for more information.
Children and young people can still use the service in its usual way- ringing, emailing, stopping by... and can ask to speak to any of our team. Nicola, Cheryl, Mike, Nan and Karen are all ready to help.
Young person user friendly information and advice can also be found on our website under the downloads tab.
The programme is managed by Cheryl Wyatt.
For further details on the programme, please contact Cheryl on firstname.lastname@example.org
In addition to the new work streams with young people, we have also been able to make further improvements to our work with families too. We have recruited and trained another member of staff to help deliver vital IAS casework, as well as purchase new equipment and provide better resources for parents and carers, as well as young people.